Lance Johnson

August 28, 2018 03:15

Zapier - @mention someone when adding a comment

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 Is it possible to @mention someone when using a zap to add a comment?  If not this really needs to be included as an option.

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  Stephen

  September 11, 2018 12:54

  Hi Lance, can I hear a little more about the Zap integration you're using. Where is the comment being zapped from? Thanks!

  Stephen Community Team at Wrike Part of a Marketing Team? Check out Your Very Own Community Space

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  Lance Johnson

  September 12, 2018 05:41

  Thanks for the reply @Stephen.  The use case is that I have a zap to create a Wrike task when someone adds a file to a particular Drive folder.  I can assign that task to an individual and I can add a description as well as a comment, but I would like to @mention them in the comment so they receive an inbox notification. Currently, there is no way to @mention them within the comment zap.

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  Stephen

  September 17, 2018 09:43

  Thanks, Lance, I can see how that would come in handy. The assigning of the task should create an inbox notification for the person that they've been assigned. But I suppose you're looking to add an @mention too, so that can see there's an attachment too.

  I'm going to move this to Product Feedback so the relevant team have exposure to the idea and that other members here can vote for it 👍

  Stephen Community Team at Wrike Part of a Marketing Team? Check out Your Very Own Community Space

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