When I am exporting a folder with task from Wrike to Excel, I get an error message when trying to open

The error message says "Adobe Acrobat Reader could not open MSK-846_Tennis Medicine Panel Card (export).xls becuase it is either not a support file type or because dthe file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

 

However, just 3 weeks ago, I had no problem exporting folders with tasks into Excel and importing them back.

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Stephen

Hi Margaret, this could be caused by a number of reasons so I'm going to raise Support Ticket to the team can troubleshoot with you.

It would great to have some screenshots of the error message for the team. You'll receive a confirmation email for the ticket soon 👍

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