Free account, can't access my workspace online
I have a free account, because I use Wrke just for my personal projects. I usually use the app on my tablet, but when I try to access my workspace online it automatically switch to the subscription page and I can't seem to return to my FREE account. I don't need a paid subscription, the free app and online account are enough for me, so why I have to pay to access my workspace?
Hi Claudia, I've raised a ticket to support to take a closer look for you. You can expect to hear back by email soon. Thanks for posting!
I have registered for the free account with Wrike, but it states that I should upgrade to a paid account or downgrade to a free account. But I had already chosen the free account. So, how do I downgrade from a free account to a free account - in order to access my details.
Welcome to the Community Helen Fani! I can see that one of our support agents reached out to you about this. Hope everything is working well now 👍
Please let me know if you need help with anything else 🙂
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Help! I can't access my account. When I open Wrike it asks me to install the desktop app but my company doesn't allow Apps to be installed.
Hey Marion Tompsett, welcome to the forums 👋
We had a short hiccup but all should be fine now. If you still can't access your account, please clear cache and let me know how it goes.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi Lisa, thanks a lot for your quick answer, unfortunately it still opens the "install desktop app" page when I try to access Wrike
I've asked our Support team to look into this for you, apologies for the inconvenience Marion Tompsett!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover