Insufficient Help Files

You need to add a section in the Help files for error codes and possible solutions.

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Stephen

Hi Suzanne, what files are you looking for exactly? Are you getting error messages in Wrike? That shouldn't be happening!

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Spot On Innovative Approach Stellar Advice

I got a little yellow message at the bottom of page that simply said "Import Failed". I was using the same template structure I have used for dozens of imports. I verified everything that I know could cause an issue and it still kept failing. I was hoping there would be information on your site listing possible solutions.

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Spot On Innovative Approach Stellar Advice

Hi

I am getting exactly the same little yellow box messaging without any further description of help.  I agree, it should not be happening.

 

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I am getting an import failure note.   Why is a spreadsheet in excel 97-2003 not working?

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Spot On Innovative Approach Stellar Advice

@Patty Hi, sorry for the long reply! 

Are you still having issues? Please let me know and I'll raise a Support ticket for you if needed.

Waiting for your reply.

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Hi Lisa, the issue was resolved by the help desk.  thank you

 

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