Improve Feedback UI

Create a 'Top Vote' category so we can filter through the noise of the feedback and vote of top issues. Right now important issues are getting lost in the archives. This is probably why issues don't seem to accumulate more then 3 votes. It`s a clear sign that your system is not working for it's intended purpose.

Also, change the idea's - & + signs to a VOTE sign.

 

When you are inside an idea, it is unclear if the - & + signs are for votes, since every comment has the exact same sign.

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Also, when providing feedback, assume that the author is voting for their own feedback. I had to go back in and vote...

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Stephanie Westbrook

@Samuel thanks for your post! I'm going to number things out so I can make sure to address the different points you brought up.

  1. Sorting by votes - If you visit the Product Feedback section you should see the option to sort the posts by number of votes. There's a "sort by" option immediately under the "New Post" button. Let me know if you don't see it though! 
  2. +/- icons on threads - I see your point here, we'll be changing how things look so that any comments under the main post have a 👍 icon instead of +/-. That way only the first post has the +/-. 
  3. Voting on your own ideas - This is a great point, I reached out to our team to have this logic changed. Soon, when someone creates a post, a vote will be automatically added for them. 

Really appreciate the thoughts about the forum here 🙂

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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