Issue tracking reports
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Sreekanth V V S Jul 4, 10:36 AM PDT Hello,
I am working on issue management on my support project and need a report in the following manner.
If these issues are listed in different folders (one for each project), can I generate a consolidated report as above?
Regards,
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Hi, Sreekanth 👋 I'll need to know a little bit about where the issues you're capturing exist first so I hope I understand what exactly you're looking to do here.
When selecting the source of the data when building a Report, you can choose multiple Folders you want to report on, however, to filter by the above, then each item listed (Custom Fields). Only tasks which meet the chosen filter criteria are included in your report.
For example, if all the data you want to see in the Report exist in five Folders, but the 'Open Questions' Custom Field only exists in three of these five Folders: Then when you build the Report and filter the 'Open Questions' Custom Field it will exclude tasks where this field does not exist.
So, if all of the items listed above are not in every task then it sounds like you may need to create more than one Report to capture all the detail needed.
Or you can add the Custom Field in every Folder, and add values to it so it shows up in your Report.
I hope I fully understood what you're looking to do here. Please let me know if this information is helpful to you 👍