Getting Wrike Customer Support via Zoom when I have Virtual Desktop

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Margaret Shea

I cannot use Zoom to do screen sharing with Wrike to help me with customer service problems. Nothing happens and they can't see my screen. I am assuming it is because we have Virtual Desktop and it won't let Zoom (screen sharing) on to it. How do others with VDT work around this?

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Stephen

Hi Margaret, I'm also interested to hear anyone else's ideas here too!

I've had a look around some forums online and can't seem to find a solution. I can see you can take screenshots so this may be helpful while discussing items with our Support Team 👍

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