Email notifications and project names

I use projects and sub-folders for organization in wrike. I use the project to denote the project name and subfolders for the project phases. However when I receive emails about task updates the emails only list the sub folder name (which shows the project phase) so I never know which project the email is about. Can this be updated so that the project name itself is always in the wrike email subject line?

This is extremely frustrating for me as I manage several projects and constantly get email updates.

7 comments

Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Stephen
April 24, 2018 10:36

Hi Alexa, thanks for your feedback. You should be able to see the Parent Folder in the email body information, however, the task name is shown in the subject - is this where you'd like to see the parent Folder's name? Thanks

Is this helpful? -1

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Alexa Hibbert
April 24, 2018 14:54

I use several sub-folders with my team and therefore the project name is not available anywhere in the email. It would be great to be able to adjust the email settings to the correct information for notifications, or if all the sub folder names were included somewhere in the email body.

See screenshot attached. The name I need is presumably in the ellipsis seen in the email subject.

Is this helpful? 1

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Andrea Rosales
May 08, 2018 16:19

Also, I would be great if all the changes of many tasks of a project appears on ONE email, like a summary of changes in the project.

Andrea Rosales "Gracias por existir Ctrl+Z"

Is this helpful? 0

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Heather Nemoir
June 15, 2018 15:58

We are in the same boat as we are creating Projects that have our internal Proposal # and short description as the name of the Project. We then have our projects divided into five subfolders with specific tasks within each of those subfolders. When a notification is sent, it only shows the subfolder name and you have no idea what project it is for.

This is how the notifications are sent

Our projects will start from a Request Form most of the time, so the only work around I have at this point is to map a question to add a Prefix to all folders, tasks and subtasks, which we used Customer Name. While this is better than nothing, it still doesn't provide the Project Name (our proposal #), which will be an issue for some of our larger clients that have multiple projects happening at once. It also can be quite long depending on their company name versus a six digit proposal #.

Is this helpful? 0

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Jason Pontius
January 09, 2020 22:38

The lack of project name in all types of email notifications is frustrating. I agree with the above comments, as well when we get notifications of new tasks, the parent nor the project is listed in the email at all. Here is an example of a task notification; it does not show any reference to the parent folder or the project. Why is this information missing from the emails?

Is this helpful? 0

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Srinivas Karanam
February 04, 2020 10:30

Is there a fix to this? Communication is a critical aspect of Project Management. The ways emails come as of now, result in confusion leading to less productivity. Based on this, i cannot even use email client rules to filter these emails to appropriate folders.

Is this helpful? 0

Comment actions Permalink
Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪

Hugh

February 28, 2020 12:25

Hey everyone, thank you for all of your use cases, they help our Product team in their conversations about future developments. I have no update as of right now, I'll keep you posted 😊

Hugh Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

Is this helpful? 0

Comment actions Permalink