Email notifications and project names
I use projects and sub-folders for organization in wrike. I use the project to denote the project name and subfolders for the project phases. However when I receive emails about task updates the emails only list the sub folder name (which shows the project phase) so I never know which project the email is about. Can this be updated so that the project name itself is always in the wrike email subject line?
This is extremely frustrating for me as I manage several projects and constantly get email updates.
This is extremely frustrating for me as I manage several projects and constantly get email updates.
Hi Alexa, thanks for your feedback. You should be able to see the Parent Folder in the email body information, however, the task name is shown in the subject - is this where you'd like to see the parent Folder's name? Thanks
I use several sub-folders with my team and therefore the project name is not available anywhere in the email. It would be great to be able to adjust the email settings to the correct information for notifications, or if all the sub folder names were included somewhere in the email body.
See screenshot attached. The name I need is presumably in the ellipsis seen in the email subject.
Also, I would be great if all the changes of many tasks of a project appears on ONE email, like a summary of changes in the project.
Andrea Rosales "Gracias por existir Ctrl+Z"
We are in the same boat as we are creating Projects that have our internal Proposal # and short description as the name of the Project. We then have our projects divided into five subfolders with specific tasks within each of those subfolders. When a notification is sent, it only shows the subfolder name and you have no idea what project it is for.
This is how the notifications are sent
Our projects will start from a Request Form most of the time, so the only work around I have at this point is to map a question to add a Prefix to all folders, tasks and subtasks, which we used Customer Name. While this is better than nothing, it still doesn't provide the Project Name (our proposal #), which will be an issue for some of our larger clients that have multiple projects happening at once. It also can be quite long depending on their company name versus a six digit proposal #.
The lack of project name in all types of email notifications is frustrating. I agree with the above comments, as well when we get notifications of new tasks, the parent nor the project is listed in the email at all. Here is an example of a task notification; it does not show any reference to the parent folder or the project. Why is this information missing from the emails?
Is there a fix to this? Communication is a critical aspect of Project Management. The ways emails come as of now, result in confusion leading to less productivity. Based on this, i cannot even use email client rules to filter these emails to appropriate folders.
Hey everyone, thank you for all of your use cases, they help our Product team in their conversations about future developments. I have no update as of right now, I'll keep you posted 😊
Hi Wrike,
I am onboarding customers, and these mail notifications as-is are not necessarily considered to be one of the strong points of the Product. However please note that these notifications are VERY VISABLE, like..... every day.
Hence I don't understand that no time was spent on this improvement request for the last 3 years, but time is freed up in development to create very sophisticated new features, but which are only used by a small portion of the customers. Everybody however is using notifications. This would be a big impact improvement, no?
I agree that the lack of improvements on this is disappointing. Can we please get some attention on this? Notifications should include the Project and the parent folder. Just the parent is never enough information, as Heather Nemoir has shown above. If the parent folder was shown as the immediate location as well as the top project, it would be clear what project it is in.
Hi Arthur Dewaal, Jason Pontius, thank you for bumping this thread! Your feedback is passed on to the team, and once we have an update from them, we'll make sure to let you know here!
Please upvote the original post at the top of this page if you haven't yet 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Is there still no update on this? This is such a basic request and completely frustrating that there is still no resolution.
Simon Hwang I support and agree your follow up. This is not difficult, and it affects everyone. Can everyone please upvote this so we can get some attention and get this improved? I'm tired of searching for items that match the notification because the project isn't included.
Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Cansu Wrike Team member Become a Wrike expert with Wrike Discover
Cansu I don't understand why you need more feedback and use-cases for this issue. We have clearly described the issue here. Heather Nemoir did a great job of detailing the scenario.
Bottom line is that the notifications don't include the project name and it is very difficult to know where it comes from. That's it. That's the issue. No more use-cases are necessary.
In my opinion, this is less of a feature request, and is closer to a bug. It's missing information that is needed on notifications; not a request for something new.
This is another example of something that has been reported for 3 years and has never been addressed. Come on Wrike!
Everybody (Alexa Hibbert, Andrea Rosales, Heather Nemoir, Srinivas Karanam, Arthur Dewaal, Simon Hwang) please make sure that this is upvoted and add comments to get this issue prioritized.
Thank you everyone.