Set a task to a specific status with Wrike e-mail integration

Hi,

I have created several custom statuses for my projects and I would like to use the Wrike e-mail integration to update them.

However I've asked around in the how-to forum and I was told that the e-mail integration does not support this functionality, because it is limited to setting the task to Active, Completed, Deferred or Cancelled state groups.

So I would like to kindly request the development of this feature.

Thanks,

Felipe

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Felipe,

Does your email client support the Wrike Add-In? That could be a good short-term fix. In the long-term, I agree with you.

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Hi,

I am using gmail, so yes it does. However, I don't think that this is a good fix for me, because in the gmail integration I can only create a new task from an e-mail. I cannot, for example, tell Wrike that an e-mail belongs to an existing task and update it accordingly.

Therefore, I cannot plan my tasks ahead, because I have to send an e-mail first so that I can create a new task from it. Also, I cannot assign multiple e-mails with different subjects to the same task.

Thanks,

Felipe

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Stephen

Hi Felipe, I just want to check you're using the new Add-on we have for Gmail which has a little more functionality, especially in emails you receive about Wrike tasks.

Thanks for the feedback on updating Custom Workflow, now others can vote and it will be visible to our Product Team. Welcome to the Community 🖖

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Hi Stephen,

Yes, I am using your Gmail Add-on, however since the first step is always to create a new task, I cannot, for example, say that a given e-mail is part of a task that was already created and update this task's status.

Thanks,

Felipe

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Stephanie Westbrook

@Felipe Totally makes sense, thank you!

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