"Out of office" auto replies create unwanted tasks

Hi,

We have recently noticed "out of office" auto replies creates unwanted tasks in Wrike. They are created as new tasks in the same folders as the comment/action notice came from.

How can we avoid this?

Upvote 0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
6 comments
Avatar
Stephen

Hi Oskar, basically the language isn't recognized. I've raised a ticket for this to be investigated. You'll see this in your emails soon and the Support team will be in touch to help 👍

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

We have the same problem in danish where the replies also start with "Autosvar: ...". I'll create a support ticket.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi, we have the same problem in Finnish with auto replies beginning with "Automaattinen vastaus: ...". Please advice how to prevent these accidental tasks. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

@Tuomo Hey, welcome to Wrike Community 🙂

I've raised a Support ticket for you, a team member will soon be in touch to help 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi there - I found the same issue when the out of office message  is coming from a colleague located in our china office. Has this been resolved? Thanks

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Cansu

Hi Gloria Ghezzi, our Support team is in touch with you via email. Please let me know if I can help you with anything else!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: "Out of office" auto replies create unwanted tasks
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post