Wrike Marketing (spam) to Collaborator Users

Wrike collaborators are receiving soft-sell marketing emails from Wrike.  ("hey check out this blog post on business practice [which references wrike as a tool]" or "please take this short survey on the way your business operates [so we can better market to you]").

The reason I know this is that my gmail account that I used to test collaborator views is now receiving these emails, and (I could be wrong but) I do not recall opting in to such a feature.

This is not strictly legal, in Australia at least:

https://www.acma.gov.au/Industry/Marketers/Anti-Spam/Ensuring-you-dont-spam/spam-spam-act-2003-faqs

Aside from legality, it also impacts on our relationship with the collaborators we invite to the system, we are now associated with the annoying emails they are getting on top of the Wrike email notifications.

Please reconsider this practice or make the opt-in explicit to new users when they sign up.

 

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@Michelle I apologize for the delayed reply here, we checked into the logic of how this is supposed to work and there should be an opt-in feature, but we can, of course, check if something went wrong. Let me know if you (or someone else) is still getting these emails that you don't think should be, I can raise a support ticket to see if everything's okay on our end. 

Stephanie Westbrook Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Stephanie Westbrook Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Stephanie

Thanks for the response. I unsubscribed my gmail from the marketing emails so unsure who is still getting them. I think it's worth a test as several people in my team confirmed that their test email accounts were also getting these emails.

Michelle

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Hi Michelle, I'm creating a Support ticket for you now if you could reply to the ticket with the email of someone who is receiving emails from us (and who you don't think should be), that would be really helpful. Thank you!

Stephanie Westbrook Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Stephanie Westbrook Wrike Team member Become a Wrike expert with Wrike Discover

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