Removal of Multiple Accounts

Hi Folks

I've received an e-mail today saying that Wrike intend to remove the Multiple Account feature. I work with more than one client who uses Wrike and am on their account as well as a Professional one myself. Multiple Accounts enables me to see all of my work in one place - and therefore to use GTD effectively too. If this change goes ahead, we won't be able to see all of our tasks on a single Dashboard, or use a single set of GTD folders to reflect all that needs to be done - without duplicating the tasks in different places (loads of work and prone to error). This looks like a disaster for me - but maybe I'm the only one? If it affects you too, please can you post with ideas about how we can still use Wrike (and GTD for me) effectively. I'm keen to stay, but this may end up being a deal breaker.

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Stephanie Westbrook

Hi Sally, welcome to the forums 🙌 ! I know this is a change, so really appreciate that you started a thread for people to be able to communicate about it. I believe you've already spoken to Yury, but we'll also be here throughout the process and can help answer any questions. 

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Hello. Is it true?? We cant see the multiple account in the same page?? We suppose to chance between accounts?? This is so anti GTD... Please, fix it...

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Stephanie Westbrook

Hi Ricardo, yes, this was recently released. You can have different accounts open in different tabs but accounts no longer show up on the same tab. 

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This has been a terrible mistake. I am fully awake now to the disaster this is causing me and countless other users who will not speak out. It is definitely anit-GTD and I really wonder who approved this. It cannot be the original builders of Wrike. This must be some new product development manager try to make an impact and messing up a seriously useful feature and mind you one heavily promoted at least when I decided to come to Wrike out of the universe of similar platforms out there.

https://www.wrike.com/blog/one-login-multiple-accounts-manage-everything-in-one-place/

Make sure you take a screenshot it! 

I run a couple of companies - not projects - with separate teams that need to stay separate plus my personal chores account. It was so great to be able to streamline all tasks from on source. Really a killer.

If I wanted to have separate systems I would stay with google tasks, or Asana or what have you. Removing this feature borders stupidity and personally and my decision to join Wrike total disrespect to the hundreds of hours I put into setting my platform on Wirke up and training so manyt colleagues and employees. Shame because chatting to your support a while back I got the most inconclusive answers evern. Like "this is it now and deal with it" having killed by productivity and basically pushing me to spend hours upon hours researching another platform and hundreds of hours again moving everyone there.

Wrike will just not do any more. Really a bad move of a major and great feature. Least you can do is give us our money back. It is like we bought a car and  you sneaked out at night and knicked one of the front wheels.

We need to get the word out, not many people are complaining about this.

NB: I just noticed this needs approval before appearing. Well, I hope you Wrike moderators are ethical about this but most importantly engage for a solution on this.

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Having different accounts open on different tabs (I just read to one of your replies above dear Stephanie). Support came up with this brilliant idea too which must be Wrike policy for this issue. It does not make matters better by no means. Having to check yourself on different platforms for bot stuffing your schedules you might as well be using Asana, google tasks, Trello and what have you... Please get the point of how wrong is what you did and come up with a solution.

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Stephen

We really appreciate your detailed feedback on this. I think the best place for this conversation is Product Feedback so others can see it, vote and discuss further. In the meantime, we are providing all this detail to the team for review.

Any updates, I'll be sure to post back here.

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