Improvements to Recycle Bin
Hi team,
We went through a rather large hiccup this week where a number of items (live work and blueprints) have been deleted. In doing damage control on the situation, we faced a number of limitations that didn't make this the smoothest experience. As a result, I wanted to bring up some points about the Recycle Bin.
1. Have a separate Recycle Bin for blueprints OR be able to filter on blueprints. Items are smushed all together there and it's not obvious what is/isn't a blueprint unless you open items individually and look for the light blue bar on the top of it in Item View. Either have a separate Recycle Bin for blueprints (most ideal), or at least add a filter to isolate blueprints, live work, or both.
2. Add additional filters to Recycle Bin: deleted by and deleted date. These are filters that aren't needed anywhere else in the account, but would greatly help us investigate issues (our use case is the perfect example).
3. Restore dependencies when restoring items. This is huge. Dependencies that deleted items have on others in a larger blueprint or body of work is lost (and there's no trace of this in the Activity Stream), but also dependencies that other items had on deleted items are lost as well - so it's two-fold.
Personally, we had an issue this week where deleted items were not showing in the Recycle Bin despite any amount of filtering we were doing and were only found in the user's Activity Report (when reporting on their deletions) - there were close to 400 items not showing in the bin. That's obviously a larger issue that I am trying to address with Support, but it raises concerning alarms that not everything is going to the Recycle Bin. Not sure what to suggest for that other than to ensure that all deleted items go to the Recycle Bin.
Thanks!
Hi Anna Giacobbe,
I'd like to add that the non recycled thins regard also comments. I experienced that recently - deleted comments are just whiped out, you don't even see a hint like "deleted comment". No undo, no recycle bin, no message to the assignee.
At least something you should have in mind!
Florian
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover