📝 Managing high-volume requests without burnout

Before Wrike, managing multiple design requests from different brands was a real challenge for our Marketing team. We were juggling emails, spreadsheets, and chat messages, which often led to missed details, duplicated work, and a lot of time spent in status meetings.

When we implemented Wrike, one of our key goals was to streamline the way we handled this high volume of requests while protecting our team from burnout. Here’s what worked for us:

• Custom Request Forms: These ensure that every brief includes all necessary details from the start, which reduces follow-ups and allows designers to get started right away.

• Dashboards: We set up real-time dashboards to monitor active requests by brand, priority, and status. This gives our leads a clear view of workload distribution and makes it easy to rebalance tasks if needed.

• Automation Rules: Simple automations like moving tasks between statuses or sending reminders for pending feedback save hours of manual updates each week.

• Custom Workflows: With clear stages and statuses, everyone knows where a task stands and what’s next, minimizing confusion and unnecessary meetings.

This combination has not only improved efficiency but also helped us maintain a more balanced workload across the team. It gives everyone visibility into what’s coming up and what’s urgent, which reduces stress and last-minute firefighting.

Question for the community:
How do you use Wrike to manage high workloads and keep your team aligned without overloading them?