Adding Links to Thank-you Emails
Now that we can customize the thank-you messages sent to external submissions, it would be great to allow them to keep track of and add more to their requests after submitting by including a link in the email delivered. Similar to Jira, the link could take them to a public-facing version of the task that includes the original details, current status, due date, and comments, which would be helpful so our teams can keep track of their submissions. Thanks!
I love this!
Upvoted.
Having come from a JIRA background myself, I think it's a fantastic tool to look towards for inspiration on product features.
Anna Giacobbe
this is called the CASE principle - Copy And Steal Everything! :D
This would be amazing. We are currently utilizing the Email to Requestor to send updates back to them, but this would totally streamline the process!
Great suggestion, Jason Haddad! 😊
Thank you—and everyone who has upvoted this—for taking the time to share your thoughts with us. I can see how providing submitters with a way to track and add to their requests could improve transparency and communication. I’ve shared your feedback with our Product team for consideration in future updates. We’ll be sure to keep you posted if there are any changes. 👍🏽
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Basudha Sakshyarika Wrike Team member Become a Wrike expert with Wrike Discover