Product feedback in community
make it possible to search only in the product feedback
now it is not possible to only search this product feedback but only the community as a wholeit should be easier to find if other people have suggested the same
Also 'product feedback' is not easy to find. Make it easier people find certain feedback to be able to upvote. Maybe a weekly or monthly email with most promising feedback. There are a lot of posts pinned to scroll before you come to the newest product feedback. Wondering if people nowadays takes the effort to upvote posts for others, everyone is busy.
Hi Jacco Stam :)
I agree sometimes it's quite difficult to keep up with the Product Feedback posts due to the points you mentioned (no "roundup" email, a lot of pinned posts, etc.). One thing that was super helpful for me was to follow the Product Feedback forum in specific; now I get an email every time a new post is made here and I can quickly click into it to bring it up, read through, and upvote! In fact, that's exactly how I saw your post :)
Totally see the value in making it easier to narrow down searches within a specific forum (and not just the entire Help Center / Community). Something like that is already in place; if you go to the search bar in the Wrike Help Center, on the left-hand side you'll see filtering options between Articles (Help Center) and Community (community posts across all forums within it). If you expand Community, you'll see Product Feedback! In this example, I wrote request forms:
I must admit though, it has happened on way more than one occasion where I start to write a post or even make a post only to later find out that one or more similar ones have already been made. I do feel too like there's not as much upvoting happening; posts from years ago tend to have accumulated a lot whereas nowadays I don't see as many that hit the double digits.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover