Allow us to export documents with comments in original uploaded format

Hi team, 

Came across a frustration today. 

We are trying to encourage users to leverage the amazing document editor feature to leave comments/feedback on things they'd like to change. We deal with a lot of graphic uploads as well as text Word documents. 

When downloading the asset that was uploaded to a task/project, it will download in the original format that it was uploaded in.

However, when you try to use the "Export with comments" button, it will always upload as a PDF. Because of this and the fact that we cannot just edit the text in the PDF, users are discouraged from using the document editor feedback feature at all; instead, they are asking folks to download the document, leave comments in the Word version, and re-upload to Wrike. This defeats the whole purpose of this feature and takes up more time.

It would be great if documents will export with comments in the original format they were uploaded in (i.e. in a Word document and not default to PDF, unless it was originally uploaded as a PDF for feedback). Especially since Word has its own comment feature, it would be nice if things translated accordingly so that the team can actively work in one version of the document instead of having to upload several each time there is a change. We obviously want to track feedback and changes in one version.

Upvote 3
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1 comment
That's a great suggestion! We'll make sure to forward your post to the relevant Product Team.

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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