Getting Error when hitting /access_roles endpoint WITH scopes enabled
Hello! I'm currently trying to access the /v4/access_roles endpoint but am being met with this error:
{
"errorDescription": "Operation is not allowed due insufficient user rights or account license limitations",
"error": "not_allowed"
}I've made sure the
amReadOnlyAccessRolescope is enabled so not sure why this error is occurring. Is this a plan limitation?
Lisa could I possibly get some customer support on this blocking issue?
KC1 You need to be on Enterprise or above to use access roles
Miron Mizrahi Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Miron Mizrahi Wrike Team member Become a Wrike expert with Wrike Discover
Hi KC1, welcome to the Community! Thank you for sharing your case with us. Please, kindly let us know if Miron Mizrahi's reply clarifies the situation for you or if you still need assistance from our Support Team.
Looking forward to your reply!
Hi @...! We're currently building out functionality for a customer that has an enterprise account but we currently don't have access to their account. Would it be possible to get a sample API response from this endpoint?
I know there's an example payload on https://developers.wrike.com/api/v4/access-roles/
{"kind":"accessRoles","data":[{"id":"IEAQB5KBND777777","title":"Full","description":"Can edit"},{"id":"IEAQB5KBND777776","title":"Editor","description":"Can edit, but can't share or delete"},{"id":"IEAQB5KBND777775","title":"Limited","description":"Can comment, change statuses, attach files, and start approvals"}]}
I know there are custom roles as well but just wanted to confirm that there are only 3 standard user roles in Wrike?
I also noticed for User Types, https://developers.wrike.com/api/v4/user-types/, there are 3 types of users
{"kind":"userTypes","data":[{"id":"IEAQB5KBNH777777","title":"Owner","description":"Owner"},{"id":"IEAQB5KBNH777776","title":"Admin","description":"Admin"},{"id":"IEAQB5KBNH777775","title":"Regular User","description":"Regular User"}]}
but in the User API sample response the user type is "Person" which isn't explained or provided in the User Types example response
{"kind":"users","data":[{"id":"KUAAAAAD","firstName":"Test","lastName":"User","type":"Person","profiles":[{"accountId":"IEAQB5KB","email":"nz9q591z45@8pxkcksjze.com","role":"User","external":false,"admin":false,"owner":true}],"avatarUrl":"https://www.wrike.com/avatars//D7/A2/Box_ffffff00_84-84_v1.png","timezone":"Europe/Moscow","locale":"en","deleted":false,"me":true,"phone":"+7 904-651-3514","primaryEmail":"nz9q591z45@8pxkcksjze.com"}]}
is this expected? or are there more than 3 types of users?