Request Form Enhancement

It would be nice if there was a way to add logic in a request form to create a custom item type based on questions in your form.

Example: In our form, we ask a question in the form asking if the request is an issue, enhancement or new feature request. We have custom item types created in our space for these and would like for the correct custom item type be created based on questions in the form when submitted.

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Juan

Thank you for creating this post Audra Cox

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Audra Cox There's a way to handle this - create a Blueprint for each option in your form, and then convert the blueprinted tasks to the custom item type you want it to be. Then when that option is selected in the form you can use the conditional logic to replace the "task" the form creates with the item selected in the conditional logic. 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Sarah Dungey This worked brilliantly! Thank you so much!

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Audra Cox I'm glad! Wrike On! 

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