Delay when updating Task description

I am using task status to trigger Teams meeting creation through Power Automate.  I noticed that if I change the task description in Wrike, then change the status to trigger the Power Automate process, the description that is returned through my get Task API call is not correct, it is the previous version of the description.  It seems like there is a minute or so delay before the api will pull the correct description.  Is there a cache issue?  All the other task info comes back fine, it is just the description that is having issues.  I wonder if the autosave is slow?

Any help would be appreciated

 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
4 comments
Avatar
Juan

Hi Russell Sprague, thank you for sharing your case with us. I see that you have mentioned this behavior in this thread and I've opened a ticket with our Support Team on your behalf so that they can investigate this and provide you with an accurate reply. You will be contacted shortly 👍

Thank you!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Russell Sprague yes, there is an up to 6min delay between what you see in the UI (which drives the trigger) and what is written into the DB (which is what the API fetches). This is not a bug but is by design (for reasons that I will omit here). 

Miron Mizrahi Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Miron Mizrahi Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Could u share how u trigger Power Automate from Wrike? im working on the webhooks with event is [TaskStatusChanged] to send an API to trigger Power Automate. I have tested hookurl with postman and it worked but in Wrike, webhook does not send API. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Hi Polnathee Junchai, thank you for commenting! As mentioned in this thread—"Ask Me Anything with Wrike Integrate: Part 2 – Intro to Postman and Webhooks" where you posted the same question, I have raised a support ticket on your behalf. One of our experts will be in touch shortly to assist.
 
In the meantime, if you have any other questions, please let us know.

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Delay when updating Task description
[this list is visible for admins and agents only]

Top

Upcoming Live Sessions

Didn’t find what you were looking for? Write new post