Activity Report Enhancement Request
Customers need the ability to pull reports on last logins to the system. Currently the reporting tool only allows the customer to pull a list of all login attempts for the user. We need the ability to run a report for Last Login (and Last Seen) for each unique user and also to see a list of users who have not logged in over "x" number of days. These opetions are not available under the Operation menu in the activity report tool. The information has to be pulled by the customer success manager each time it is needed.
Thanks,
Michael
Thank you for submitting your feedback on activity reports in Wrike, Michael Kelley 🙌 I'll now pass it on to our team.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
The current Wrike activity report does not correctly account for users who log in through SSO. Every time I need a report to see which users haven't used Wrike over the past 90 days, I have to reach out to our Wrike customer contact and have them run an internal report that has a column named "last seen". This shows when users last used Wrike, regardless of how they are logged in.
Can we please get this added to the UI so I can run it myself?
Thanks so much, Chris DeFelice, for letting us know about this. I’ll share your feedback with the relevant team now, and we’ll be sure to post any updates here in the Community.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover