Request Forms: Sync a checkbox question to a multiselect custom field?

Can't seem to find any documentation on this....

I've got a field in a request form that is a checkbox with three possible answers:

I have a custom field that is a multiselect, representing the three options. However, when I click "Description", that custom field is not listed (in fact none are - My choices are Description or Title).

Ah-ha, thought I, this is a multiselect and not a checkbox. So I created a Checkbox custom field as a test, and it does not show up either.

So, hopefully basic question: How does one create a Checkboxes question whose results are stored in a custom field???

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For reasons I'm not yet sure of, when I got in to work this morning, I was able to select the multiselect option for the question. Perhaps there's a time delay between making a multiselect custom field and being able to use it in a request form? Who knows... It is working now.

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Juan

Hello Roger Asbury, thank you for sharing your case with us. I'm glad to hear your request form is working as expected now. In case this issue reappears, please let us know and we will be glad to investigate it further.
 
If you have any additional questions, we are here to help!
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