How to know when a task is rescheduled

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Nestor Martinez

Is there a way to know when a task is rescheduled?  I will like to notify the project owner when that happens.  I dont see how to do it in Integrate nor in the API.

Can you please help?

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Nestor Martinez

Just to complement, there is trigger that can be fired when a task is updated but there is no way to know which field was updated.  In particular, im interested to know when the task gets reschduled.

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Lisa

Hey Nestor Martinez, thank you for reaching out! 

I've asked our Support team to look into your question, they'll contact you soon 🙂 Please feel free to share here once you've discussed with our team! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Pietro Poli

Nestor Martinez have you resolved?

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Nestor Martinez

Hey Pietro Poli still waiting for a response!

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Pietro Poli

thanks Nestor

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Juan

Hi Nestor Martinez and Pietro Poli! Nestor, we apologize for the delay in the response, I can see that our Support Team has replied to you, please feel free to share the provided solution here so other Community members can benefit from it, I'm sure they will appreciate it 🙂
 
Thank you very much for your collaboration and understanding!
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Nestor Martinez

Sure @...!  I got the response yesterday afternoon so here it is.  BTW,  not the best answer a Pinnacle and Integrate client will want, but here we go:

Indeed, it is possible to notify the Project owner when a Task within their Project is rescheduled, using a combination of Wrike's API, webhooks, and external services for handling notifications such as email. Below is a step-by-step guide on setting up notifications for rescheduled Tasks in Wrike:

  1. To receive updates about Task changes, create a webhook in Wrike with the eventsparameter's value set to TaskDatesChanged. This approach allows you to subscribe to that particular event. Additionally, you may want to create a webhook for a specific Folder/Project or Space. Please refer to this documentation for detailed guidance on creating a webhook.
  2. Configure an API script to verify the parent Project using the Task ID obtained from the webhook payload: https://developers.wrike.com/api/v4/tasks/
  3. In your script, perform a GET/folders/{folderId} call to check the Project owner: https://developers.wrike.com/api/v4/folders-projects/
  4. Once you've identified a Project owner, use the service to send a notification to them. You might use the Wrike API to fetch the project owner's contact information (name, email, etc) or create a Lookup table for that.

A similar configuration can be implemented within the Wrike Integrate environment.

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Juan

Hi Nestor Martinez, thank you very much for your feedback and for sharing this solution with the Community!
 
Sorry to hear the reply was not exactly what you were looking for, please feel free to come back to this thread with additional details in the future. If we are informed about any new options, please be assured that we will keep you updated.
 
Thank you!
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Nestor Martinez

Just want to share with the community that I finally got this working within Integrate.

I wish I was able to do something similar with the hours assigned in the workload but here aren't events for the webhook and methods for that functionality.

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Juan

Thank you for the follow-up, Nestor Martinez! 

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Pietro Poli

Thanks Nestor Martinez

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