Invitation Email gets lost

I have invited a colleague but she have not received an invitation-email. How long does it takes for her to get one so she can get started using Wrike?

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Hi Elvira Cauchy Andersson, welcome to the Community! 🙌

I can see that you've already discussed this with our Support team. 

Please let me know if there's anything I can help you with.

P.S. As you're a new Community member, I'd suggest checking out our New to the Community forum that will help you get the most out of Wrike Community 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I have the same issue.  None of the two users I invited get the email. We are on MS 365. I invited my personal address and it worked instantly. 

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Completely unhelpful answer. Basically telling Elvira to go look for a needle in a haystack. 

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Hi Thierry G, I see that your issue is resolved, please don't hesitate to let us know if you'd have any questions!

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Hi, I am facing the same issue - sent two invites to colleagues inside the organization, emails get lost

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Hi Ronen Jashek, thanks for getting in touch. I've raised a Support ticket for you and our team will be in touch to help shortly 👍

Also, it's great to see you here, welcome! You can learn more about our Community in this post 🙂

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Elaine Wrike Team member Become a Wrike expert with Wrike Discover

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I am having this same issue.

 

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Hi Rebecca Ball 👋 Welcome to the Community Forums! Thank you for bringing this to our attention. I'm raising a ticket on your behalf, and one of our team members will be in touch with you shortly 👍

Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Rohan V Wrike Team member Become a Wrike expert with Wrike Discover

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