Re-assign to Job Role or un-assign in Automation

Hi,

I am wondering if there is a way to either assign a job role or un-assign a task during an automation.

Short story: In our workflow, when a task is changed to a certain status, I want to re-assign to the job role so that team can pick up the task from the backlog.

Currently, I can only see option to re-assign to a user.

Even just re-moving current assignee would help me. I can work around with no assignee. 

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Hello Guillaume Morency, currently, you cannot assign a task to a job role using Wrike Automation but you can use the action @mention. When you click on add action and select add comment or mention you will see the option for picking a specific user or group.
 
 
Please let me know if this helps 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Cansu,

Thank you for your answer, I'm already using that functionality and it's working well.

But the problem is while I inform the correct team, the task stay assigned to the previous person rather than transferring. 
My only option is to choose 1 "scape goat" from the team and re-assign to that person which is not ideal.

As said above, even just removing the previous assignee would be good. But since you can assign a job role in the task, I can't imagine it's hard to implement in automation...

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Thanks for the clarification and the feedback Guillaume Morency. I'll move this thread to the Product Feedback forum so other Community members can upvote and contribute 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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