Re-assign to Job Role or un-assign in Automation

Hi,

I am wondering if there is a way to either assign a job role or un-assign a task during an automation.

Short story: In our workflow, when a task is changed to a certain status, I want to re-assign to the job role so that team can pick up the task from the backlog.

Currently, I can only see option to re-assign to a user.

Even just re-moving current assignee would help me. I can work around with no assignee. 

Upvote 0
3 comments
Spot On Innovative Approach Stellar Advice
Avatar
Hello Guillaume Morency, currently, you cannot assign a task to a job role using Wrike Automation but you can use the action @mention. When you click on add action and select add comment or mention you will see the option for picking a specific user or group.
 
 
Please let me know if this helps 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Cansu,

Thank you for your answer, I'm already using that functionality and it's working well.

But the problem is while I inform the correct team, the task stay assigned to the previous person rather than transferring. 
My only option is to choose 1 "scape goat" from the team and re-assign to that person which is not ideal.

As said above, even just removing the previous assignee would be good. But since you can assign a job role in the task, I can't imagine it's hard to implement in automation...

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Thanks for the clarification and the feedback Guillaume Morency. I'll move this thread to the Product Feedback forum so other Community members can upvote and contribute 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

0
Comment actions Permalink

Folllowing List for Post: Re-assign to Job Role or un-assign in Automation
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post