Custom Field Limit
Please allow more items to be listed in the custom field drop down menus.
If a user is unfamiliar with the custom field, the lack of visibility hampers information collection.
Upvote
5
Folllowing List for Post: Custom Field Limit
[this list is visible for admins and agents only]
Hi Andrew Goddard!
I actually was about to make the same feature request. With some added information.
Currently if a request form question is set as a Dropdown and the user begins typing the screen only searches for the first letter that the user typed against the list in the drop down, it should be filtering the results based on what has been typed. This functionality is there when editing the custom field value for a task that has already been created. See screenshots below.
Also, checking "allow users to input other values" does not work on request forms.
Snip 1: Typing Pool only jumps to P in the list, it does not filter the result set based on what has been typed
Snip 2: Also even when allow users to enter other values is checked in the custom field manager, the users in request forms cannot type different values..
Hello Joel Gold, thank you so much for adding this detailed feedback. I've passed it on to our Product team 👍🏼