Wrike New Experience Feedback

I've been using Wrike since last August and the New Experience for about a week now. I like the Home view's central spaces, but it bothers me that they're no longer in a neat hierarchy, like nested folders (which some of them actually are).

Instead of having my pinned folders underneath everything else, I'd prefer to have a few critical pinned folders arrayed across the bar at the very top (where my hamburger, inbox, and home icons are), even if that means they'd be smaller, because on my Home screen, they disappear in what I call "the jumble." Better yet, down one side or the other, where they're not in a jumble, but in a neat stack. I very much like being able to drag folders around on the Home screen so they’re arranged in the order I want. However, they still just look like a jumble of folders. If this had some sort of customizable structure to it I could embrace it.

Also… I can only pin 12 folders, but “Recent” shows me twice that? I’d rather pin more and see less of my recent, though that’s just personal preference, of course.

As my company's Wrike Owner, I have every Workspace from every facility – 21 spaces from across the country -- in blocks across my Home screen. I know you can hide them, or see less, or move them as a block to the bottom of the Home screen (which I have done), but all of those options add clicks to my navigation when I do need them. If I leave them visible they’re a cute, but giant, use of precious Home screen space. When they were all off to the side in my Navigation bar (in the old version of Wrike), they were out of my way, but still open and visible. All my Pinned items floated to the top of the Navigation panel above them. That's not the case here on my Home screen. They always seem to be enormous and in my way.

It seems as though I have to go on a five-minute hunt for my Bookmarks every time I need them. Couldn't my Bookmarks be in the right-hand navigation pane along with My To-Do, Created By Me, and Starred Tasks? Bookmarks are more useful than all those other things put together, because they can be ANY of those things, but all together in one place. Better yet, I'd like an icon for my Bookmarks right next to my inbox icon. PLEASE.

After a week of using the New Experience, I am still poking around to find my way to folders and spaces in a way that I was not doing in the most recent version of Wrike. I'm not sure if this doesn't feel as intuitive to me because I'm already used to where things "ought" to be, or if it really isn't as intuitive. But I sure miss those Bookmarks at the top of my Navigation pane!

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Hi Michelle Hammond, thank you so much for sharing such detailed feedback regarding the New Wrike Experience! 

Could you please let me know if you found the recent update that introduced the new Hamburger menu useful? It enables you to have quick access to your spaces, and also makes it easier to navigate to the bookmarks' section from the menu:

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Lisa! Soooo my experience is probably not typical, haha! My predecessor here was the person who installed Wrike and built the infrastructure for the entire company, including every Workspace, every report, every request form -- for several facilities across the country. When she left, her account was deleted and became mine. So when I click on the hamburger menu, instead of getting my handy spaces, I get literally every Workspace in the entire company. Sometimes I need to get into them, but most of the time it's just too much -- way more than I need. There are three "Personal" spaces there that look exactly the same and my bookmarks are in one of those. It seems as though they're always in the last one I click on. That's why I wish that bookmark icon were somewhere else, like "Starred tasks" (which I don't use nearly as often), where I could directly click on that one icon and suddenly there are all the places I need to get to, instead of going: Hamburger Menu --> (Wrong) Personal Space --> (Wrong) Personal Space --> (Right!) Personal Space --> Bookmarks --> Whatever I need from my Bookmarks. As I said, it's quite possible that this is not a typical use case, but I can't imagine that having a large collection of Wrike URLs -- admin functions, reports, tasks, spaces -- in a quick-to-access spot wouldn't be useful for everyone, right?

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Thank you for sharing more details Michelle Hammond🙂 I was going to suggest using the Pinned section of My Home page, but it looks like you've tried that too. Does anyone on your team continues to use those multiple "Personal spaces"? Because maybe, if they aren't needed, you could delete them to not be confused and pick the right Personal Space and find your bookmarks quicker? 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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