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My company has a wrike account and invited me along with all of our coworkers to create an account within the company credentials. Now every time I login with my work email, I am offered a selection of free trials instead of seeing my dashboard like normal.
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Hi Ashlie, and welcome to the Community! I can see our Support Team have been in touch about this. If you have not yet seen the email they've sent, I've listed the steps you need to take below for anyone else that might be experiencing the same issue. Any questions, let me know 🙂
For anyone is experiencing the same issue:
If you accidentally set up a personal Wrike account, rather than accepting the invitation from your company's account, you need to:
Delete the personal Account:
Once the account is deleted, contact the admin of your company's Wrike account and request that he invites you. You'll receive an email with the invite and a link which will take you to the company account.
Any questions, just ask 👍
One of our AP employees cannot Log-in - not accepting her email and password - can we check to see if she no longer has an account?
Hi John W Swearengin, I've raised a support ticket for you now and the team will be in touch to help. Can you please edit this comment also to remove the email address for security purposes?
Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Elaine Wrike Team member Become a Wrike expert with Wrike Discover