how to finish my subscription

Avatar
Davide Nicassio

Hi, I'd like to stop using wrike, so I want to cancel our subscription. You already sent me some e-mails with documents to sign, which of course I will not. 

Please send me istructions

 

BR,

D

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
5 comments
Avatar
Stephanie Westbrook

Hi Davide, sorry to hear you'd like to stop using Wrike.
 
I can see your Account Manager has since stopped the renewal process you've mentioned in your post, and has reached out to you via email.
 
If there's anything else we can do from here please let us know!
0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Adam Habig

I use Wrike in my own company, and referred the product to an affiliate 3 months ago.  They signed on and tried to move ahead, but the project was scrapped after engineers from both sides corresponded and discovered the design of the software was incompatible with required parameters at the granular level. 
 
The software license was never activated, but now the Wrike collections team wants a full-year of payment for an unused product and nonexistent consulting hours.  I'd appreciate speaking with someone within your company other than a collections agent, but no one will respond.
 
Thank you
 
Adam
0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephanie Westbrook

Hi Adam, I'm creating a Support ticket for you so that we can figure out what's going in this case. If you could reply to the ticket I create with the name or email of the affiliate that would be a helpful start. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Albert Arevalo

How can I cancel my subscription the business has been sold?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Lisa

Hey Albert Arevalo! We're sorry to see you go! I can see that everything is set now and our Support team assisted you with this. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: how to finish my subscription
[this list is visible for admins and agents only]

Top

Upcoming Live Sessions

Didn’t find what you were looking for? Write new post