We started using Wrike almost 6 months ago with marketer account. We are pleased with its overall functionality except one basic feature which is missing and that is "Inheritance Control". Working in a management software, like anyone else we wish to keep the data in a structured way for entire Organisation. So I defined the folder structured as below:
CLIENT PROJECTS (Level 1 Folder)
- Client X
- Client Y
- Client Z
INTERNAL PROJECTS (Level 1 Folder)
- Project A
- Project B
- Project C
I want everyone in the organisation to be able to see Level 1 Folders so that they can create new clients and projects at right place. So if I do so then the problem is that everyone can see all clients and all projects under Level1 folder because the child folder is inheriting permission from parent folder. Thats Not acceptable because we ca not give access to everyone to every single client and project. And if I don't share the level 1 folder then we won't be organised and can't keep any structure.
So the only solution is to Turn OFF the Inheritance. Wrike team has implemented that feature BUT they have restricted it Only for Enterprise customers. Even if you have professional account still you can't get that feature. That doesn't sounds good and fair because when we talk about management system then its really a basic level feature that should be available even below professional level. If we talk about GDPR where we have to make sure that permissions are properly implemented for identifiable/personal data then again we are stuck, although we are one level above professional account. So I can say that IF you want to keep your data structured and organised then Wrike is not inline with GDPR below enterprise edition.
I been in contact with Wrike team but the only solution they present is to upgrade entire team to Enterprise level to use that basic feature.
Based on all that I would request/suggest to kindly reconsider the importance/requirement of inheritance feature in a management system as of Wrike and make it available below enterprise level as well. Thank you!
BR // Syed