[Status: Not planned] Disable Wrike bot?
Can the Wrike bot be disabled? It isn't really of use with my team and our use of Wrike, and seems to be creating additional notifications that are necessary. Often, a preceding step being completed doesn't necessarily mean it's ready for the next person. We rely on the person completing the previous step to @mention the person in the next step when it should proceed. The Wrike bot notifications stating that all of the previous steps are completed and it's ready for the next aren't really fitting for the way we use Wrike.
Hello Michelle HINES! I've asked our Support agent to help you with this, and I can see they've contacted you already 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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[USER] [DATE]
@followers This is In Review
Wrike Bot [DATE]
[USER] Please select files and start approval
[USER] [DATE]
[USER] [DATE]
Changes Required
All reviewers finished
@followers Moving back to In Progress, as changes are needed
[USER] [DATE]
Gave decisions
All reviewers finished
@followers This is approved
The above mess was from approving one, single file. We often we have multiple files... My teammates are struggling with this new, "improved" process. Why does this information have to be dumped into the Comments area, why can't it all go somewhere else? Why does my team get spammed with bot emails? Why does it repeat itself? Why have users been complaining about this since 2017 and it's now 2023?
Juan
I agree with Amber above, this thread has been going since 2017 and we are in deployment phase at our company and we are have set up a workflow where you add an approver/file on status change, but you get a wrikebot inbox in your Wrike inbox. This is not necessary as you are in task and will not be great UI. THERE HAS TO BE AN OPTION TO TURN OFF NOTIFICATION WHEN SETTING UP APPROVAL IN WORKFLOW!!
PS: We also have 60 collaborators that submit a form and opens a project from blueprint, but if we as prodcers delete any tasks from that blueprint our stakeholders get an individual notification in Wrike inbox for every task deleted (this can be 20 notifications!!) This is also bonkers that these types of notifications aren't turned off? Is there a way in Access Roles to improve this?
Hi Karina Baird, thank you very much for your detailed feedback, I'm checking for updates with our Product Team 👍
Hi everyone, I wanted to share with you that this option is currently not planned. I understand this is not the news you were expecting, but please rest assured that all your feedback is noted and changes could be implemented in the future. For this reason, plesae do continue sharing your comments with us, we will make our Product Team aware of your thoughts 👍
Additionally, I'd like to remind you that you can edit certain notifications by accessing Settings > Email preferences > Product reminders:
If you have any additional questions, please let us know.
I would like to repost this earlier description by Sam. If that small exception case could be added it would be very helpful
Hi Yaniv Eyny, thanks for sharing and noted - we've passed this on to the team. Unfortunately, as Juan mentioned previously there are no plans for this at the currently, but we have passed on your feedback. If there'a anything else we can help with, please don't hesitate to ask 👍
Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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We have been putting some automation rules in place for our workspace, and I found that when a rule triggers, it also notifies me of this as their creator. Is there a way to disable the automation bot updates for myself under these automation rules?
Hi Joseph Sanchez, welcome to the forum 👋
Could you please share how those rules are set up? Some screenshots could be helpful 🙂
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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Hello there,
so we have the same problem i guess, are there any news to turn off the notifications of the wrike bot ?
kind regards Johannes
Hi Johannes Knünz, welcome to the forums 👋 There no plans to disable the bot at the moment, but it would be great if you could share which updates from the bot you don't need to receive!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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Hi,
Just want to add to this request...
We have an automation that any new task that a user ads is automatically assigned to the user (Because we enter our own tasks). This of course results in a new inbox message - that is completely unnecessary, since it's a task the user just added by himself!
This just makes the inbox unusable since it's filled with "Automation bot" notifications that spam it completely, and make us miss a lot of important notifications from team members.
This is a small fix that can really help the experience in Wrike!
Thanks
Hi Natali Ainimer, welcome to the Community. Thank you for sharing your use case with us, I've passed your comment on to our relevant team 👍
Please, let us know if there's anything else we can help you with.
@Lisa over 5 years later and this is still an issue. We get spammed with hundreds of email messages with: @assignees Due date is approaching. Please give an update or change the dates and there is not a way to disable it.
Hi Sherry Hale, I hope you don't mind me stepping in for Lisa here. I have raised a Support Ticket on your behalf. Our Support team will take a look and may be able to help.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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Rohan V I already spoke with support. This was a space level automation that I didn't know existed and it has been resolved. Thank you!
Sherry Hale That's great! I'm glad our support team was able to assist you.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover
I'd like to also vote for more nuanced notification preferences with Wrike Bot. Specifically this notification that comes in with approvals: "Please select approvers and files and start approval."
It literally triggers instantaneously, even though I immediately after select the approvers/file. Can this notification be delayed and only trigger if an approver is not selected after X minutes? There is no way to shut this notification off that I can see, and only causes unnecessary notifications.
Hi Gretchen Smith, thank you for casting your upvote and for sharing your feedback. Your comment has been forwarded to the relevant Product Team for review. If there are any new updates, we’ll make sure to update this thread 👍
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover
Can we disable Wrike Bot? There are too many unnecessary notifications.
Hi Billie Jo H! I have raised a support ticket on your behalf. Our team will follow up with you soon. Thanks! 😊
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Basudha Sakshyarika Wrike Team member Become a Wrike expert with Wrike Discover