Wrike Memory Issues

Anyone else opening the wrike desktop app and getting 7+ processes running at the same time? The biggest issue I have is that he processes don't go away after you close Wrike. Many stick around and I have to manually close them. 

Michael Dalton Applications Engineer

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Anastasia

Hi Michael! That doesn't sound right. I'm going to create a ticket and send this to our technical team so they could take a closer look at the processes in question. Thanks for writing in!

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Yes! I thought I was the only one in my work environment. But this significantly impacts my PC's performance. Wrike will open several tasks, and even upon Exit, multiple tasks continue running. I need to go to Task Manager, Kill all Wrike processes, before I can open the app back up again. It has been this way since I began using it in October of 2017.

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@Fernando Hey, welcome to Wrike Community 🙂

I've raised a Support ticket for you, the team will look into this to investigate the issue 👍 You'll receive a notification shortly.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I'll add a bit to this - I was just wondering why my PC started running the fans more than usual, and found the Wrike app to run 7 processes, and use 700-900 MB memory... clearly ranking as the top memory user on my system right now. Now - i have 32GB available on my laptop, so not really an issue, but I can see users in my company would be struggling with this.

I tried opening Wrike in Google Chrome - that drove Chrome to ~550MB memory usage, so lower than the Wrike for desktop app...

Are you trying to bring the memory usage down?

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@Torben Hi, happy to see you here 🙂 Our Support team investigates issues like that, so please let me know whether you'd like me to raise a ticket with them. Looking forward to hearing from you 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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@Lisa, well - no, I just gave my curious input - I hope that you are actively working to get Wrike to work at minimum CPU and Memory usage - but really don't want to raise a ticket to do so. I'll get to that, if this somehow starts affecting our users. This was meant as a helping comment from my side so far.

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I am also getting a number of wrike processes in parallel with many of them having large memory usage (1.3GB, 984 MB, etc.)  See picture below.

Windows 10 64 bit

Wrike for Windows 2.4.6

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@Mark thanks for sharing that, I'm going to raise a Support ticket for you so that the team could investigate.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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On restart of the application the memory usage did decrease.

It was suggested to turn off fast loading if memory usage is an issue.  https://take.ms/Azb05

It appears the large memory use is by design.  Thanks.

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