What can we help you with?

e.g. Gantt chart, Creating tasks, Sharing folders

Blog

Loading...

67 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Aubrey Davis

    Our team continues to experience the issue on and off. One task will load and the next won't.ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Aubrey Can you try force refreshing your browser (just hitting the refresh button)?ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Leigh Stokes

    This issue was fixed for us, but now it's back again!

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Rob Cox

    I am also getting it

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Tanya Rowe

    I have had this issue all day as well.ย 

    ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Leigh Hiย there, we're still having reports of issues andย the team is working to get things stabilized, our team hasn't stopped working on this. If you haven't yet, the suggestion is to try a force refresh but I know that might not help in all cases. We use Wrike internally too so I know how difficult this is and I'm sorry for the inconvenience it's causing.ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Aaron Steele

    Same, I am still having the same problem.ย  It was working fine briefly but then went away.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Leigh Stokes

    @stephanie, yes thanks I've done a hard refresh & restart several times. It started to work several minutes ago for us, but now it's down again?

    ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Michael Cohen

    It is still down for us as well. Every so often it will work for a few minutes, then stop again.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Aubrey Davis

    Stephanie, our team has tried refreshing, changing browsers, restarting our computers, etc and it still is not reliably working.ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Aubrey Understood and thank you for letting me know. Right now the latest I have is that the Development team pushed a release but stability has not returned to 100%. As soon as I know more I'll share with you guys.ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Everyone We've released a patch and Wrike should be working normally now. If it's not working (after a refresh) please let us know. You can either comment here and we'll create a Support ticket for you or you can email Support directly at support@team.wrike.com.ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Richard Scott

    It's doing it again this morning, but my co-worker showed me that clicking something like the timer on the ribbon above where it says, "Loading..." will trigger theย description/contentย to be displayed.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Jameson Sedlacek

    I've had several members of my team mention that the option to download the patch never appeared for them, but it did for others. Any idea as to why? The loading issue seems to have ceased for all, regardless.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Thread Some teams are reporting slowness/trouble loading this morning, our developers are working on releasing a fix as soon as possible.ย 

    @Jameson Hi! The patches are actually released to the browser versions of Wrike automatically, no need to update anything! There was an "update" banner in the Workspace today but that was related to a release for how we handle having multiple accounts within the same Workspace. Happy to share more if you're curious.ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Aaron Steele

    (Edited )

    Our entire team is continuing to have this issue.ย  We are unable to add anything in the description.ย  it just hangs at 'loading...'

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Luca Gisonni

    Same for us, this is going into day 2. Not acceptable. Can we get an update as per when this will be fixed?

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Gail Tardiff

    We are having the 'slowness' issue and it's very disruptive. Can you please provide an ETA for a fix?

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Jennifer Carr

    i am also having this same issue.ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    Update: The team is about toย apply a fix to try and improve stability.ย We'll keep providing info as weย go.ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Meredith Poppish

    We are also having these issues. Any updates on a fix? At this point Wrike is not usable for us.Your Twitter feed notes that the issue has been resolved, which is not currently the case. Thanks!

    ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Eldrin Manahan

    Hi team,ย 

    I'm experiencing this issue today and have not been able to properly load descriptions fields. We've noticed this intermittently (but more consistently than not) for the last 2 days. We've been using current versions of the Wrike app and Chrome, and both have shown the same behaviour.ย 

    Looking forward to updates!

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Denise Williamson

    Same issue for two days now for all users!ย  If this continues, we will be looking at other software.ย  We can't afford to be down for this long.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Maria Elena Pacheco

    Hello Wrike team,

    Our team is having this issue as well, From previous comments you already implemented a patch but am still unable after "hard refreshing" to see project descriptions. This has been going for 2 days. If possible send a communication about the issue and another one when it is resolved.

    ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Mark Belvin

    Hello Wrike Team-ย ย 

    Our group is still having issues with the task description "loading".ย  We are on the Wrike Desktop.ย 

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Meredith Poppish

    We are still experiencing the problem. Thanks.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    @Denis I completely understand the frustration andย we are trying to fix this as soon as possible for you. You can see (not edit) data from description fields onย read.wrike.comย (I fully understand that this is not a solution, but if you do need to see your data right now, it can be helpful).ย 

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Samir Kulkarni

    It's been 24 hours of this problem.ย  System very slow, description says "Loading...", it's getting stuck when attaching files even as of now (11:51am Eastern Time on Wed Mar 21 2018).ย  Update please?

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Bradley Steele

    Read.wrike.com doesn't seem to work for SSO -- it just redirects us to www.wrike.com after logging in. Is there a read-only solution that works with SSO?

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Jameson Sedlacek

    The issue was fixed for my team this morning, now it's come back.ย 

    Is this helpful? 0
    Comment actions Permalink

Please sign in to leave a comment.

Folllowing List for Post: Loading...
[this list is visible for admins and agents only]

Community

Welcome ๐Ÿ––

Hi there! ๐Ÿ™‚ Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome ๐Ÿ–– Have you checked out this week's Release Notes yet?

Hey! ๐Ÿ‘‹ Curious about something? Visit How To to search and ask the Community for answers.

Welcome! ๐Ÿ‘‹ Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.