We need to be able to control notification settings at the Admin level
We have found that is very easy for other users/collaborators to go an uncheck all their notification settings in order to stop receiving emails.
We would like to be able to set a global setting for everyone on the items that we determine are most important in our work environment.
Several months ago our Wrike sales rep told us that you were working on a "god" admin account that would allow for this, but support told me this morning that it's not on the table.
Hi Tracy, thanks for adding this feedback here! We don't have anything that lets you lock down notification settings for all users, but if an admin requests it we can set everyone's email notification settings. People will still be able to go in and edit their individual email notifications, so it's not a true "god" right, but you can at least level set for now. You can also specify what email settings people have turned on when they join - if there's fewer email notifications to start with, then maybe people will be less likely to change their settings.
Thank you for the feedback.
So if we would like to set some defaults, do we just contact Wrike Support?
Yes, our Support team can definitely help! I'm going to create a ticket for you and someone from the team will reach out so we can get this started.
Hello,
we also looking for a possibility to set global settings (also for new members).
Are there any new possibilities since 2017?