Shared Dashboard not showing up

I shared my dashboard with my team. They can see the dashboard but no contents. All they see is the shared dashboard with a ! triangle saying "It looks like the corresponded folder has been deleted or you have no access to it"

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Stephanie Westbrook

Hi Aaron, great to hear that you're sharing Dashboards! Can you check to see if the Folder/Project that the Dashboard is based off, is shared with the people who you want to share the Dashboard with? If the Folders aren't shared (even if the tasks are), you'll get an error like the one you're experiencing.

Let me know if that doesn't help though, we can figure it out.

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Hi team

I've got a similar issue to the above. If I have only shared some of the projects which come up on the shared dashboard, are those users completely excluded from seeing any data in the dashboard (including that for projects which they can see)? Other users get the same error as Aaron when they try to view the dashboard's contents.

 

Thanks

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@Anna Hey, welcome to the Community 🙂 Can you please give me more details here: are these projects inside a parent folder, or they are standalone projects? 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Lisa

The projects are inside a parent folder and in some cases have a child project as well.

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@Anna, if the parent folder isn't shared with your team members, they won't be able to see the projects included in that folder on the Dashboard (even if the projects are shared). I'd suggest creating a separate folder for projects you'd like to share with your team and share this folder with them. Hope this helps 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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