Freezing while working in folders
We have found that Wrike continually freezes while entering information into the folders. We try to refresh but this generally does not help. The best way to fix this is to log off and come back. As you can imagine this process is time consuming and frustrating. Do you have any ideas to assist.
Hi Gary, thanks for reaching out about this! There haven't been any reported performance issues, so I'm going to create a Support ticket for our team to troubleshoot this for you. Look out for an email from the team! :)
Hi Anastasia - This issue has happened to me as well. Has there been any resolution on the matter? Please let me know what I can do to resolve the issue. Thank you!
Hi Kira, thanks for posting here! We had some temporary performance issues yesterday, it sounds like that could have been the cause for you. Could you let me know whether everything is okay now? If not, I'll be happy to investigate this further.
My team is experiencing this in our timesheets. When we click into a line to add time, the line completely freezes and we are unable to click anywhere else resulting in us having to refresh the page. Was there any other complaints of this or ideas on how to get this to stop? We are using Chrome...
Hi Kellie Graham, thanks for reaching out! I can see you've raised this with our Support team, that's the best way to report issues to us.
Please let me know if there's anything else I can help you with 🙂
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover