Account type change request

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sridhar pai

I have created a free account in wrike and wanted to use free account feature for a trial project. While exporting some project details I was asked to convert to premium for the feature. I did not realize it has automatically converted the account to wrike premium with trial. Can I revert to free account so that I dont loose existing data. I had already added some project data and sent invite as well. Appreciate your support.

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Stephen

Hi sridhar, thanks for your post. It looks like you currently have two accounts open. You should be able to see this in your Folder tree on the right. Each account has a bullet point beside its account name. 
 
I have raised a case for our Support Team to assist in moving data from the Free account to your new account. They'll be in touch to help by email soon! 
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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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