My team is responsible for routine maintenance and support of systems as well as project work. Approximately 35% of my team's capacity is allocated to support work every week which only leaves 65% of their time available for project work. Their capacity for project work is further reduced during the first two and last two weeks of a quarter to approximately 3 hours a day.
Today, Wrike can't help me calculate potential end dates for project items because it calculates dates based upon the assumption that there are 8 available hours in a day for the work in the project when in reality there are 5. As a result, I have to manually calculate potential end times and adjust the dates in my projects. This takes a significant amount of time to manually process and I am not always certain that my dates are correct.
I would like the ability to enter available working hours on a hourly basis per employee; specifying for instance that only 5 hours a day are available for Wrike based work. I would like to be able to specify this for any date or range of dates.