Preventing Read-Only Mode

I recently got a new computer, and for some reason now when I log into Wrike to open/edit documents (using the right-click > edit), it opens them in Read-Only mode and I can't save over them. My company prefers I save the document, and not create another. How can I prevent these documents from opening in Read-Only mode?

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Anastasia

Hi Samantha, thank you for reaching out here! Looks like some further investigation is needed here to find out what's causing this, so I'm opening up a Support ticket for you right now. The Support Team will help with the troubleshooting process to learn why this is happening. Look out for an email from the team. :)

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I am having a similar issue, but more extensive since the entire platform is read-only mode.

I am having a hard time finding out why, since it only started doing this upon my return to work Monday morning. Please advise.

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Stephen

Hi Heidi, I've raised this with our Support Team who will reach out to you to help. You'll receive a confirmation email of this soon👍

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