Forms: In a form, field options do not display in alphabetical order.
When creating a field in a form (a question), and adding all of the options for that question, the system does not allow to edit that field, add an additional option, and automatically put all of the options in alphabetical order.
For Example - The field is called 'Client Name' the options are Acme, Apple, Disney, Intel. If I decide to add an additional client, Carter, the system puts this new option at the bottom of the list.
This means I now have to re-type all of the options so they are in alphabetical order.
It's not a big deal if there are only a few options, but in our case we have 40+.
Valeria, this is a really helpful insight! Thank you for posting this. Request forms are a feature we focus on a lot here, and it's really useful to hear suggestions like this, based on your team's workflow. I'll make sure to send this post to users who are looking for the same functionality so that they could upvote your idea here. :)
Hi Valerie, I wanted to let you know that we released the option to let you manually rearrange answer options for dropdown and checkbox type questions. It's not automatic alphabetical order, but it should help.
Thanks again for your feedback here, and would definitely love to hear if this helps your process. In terms of editing an answer option, you're also able to change what the answer option says. Does that help in your situation?
This is great! Thanks Stephanie!
When will this feature be available? I'm trying to do it now, but doesn't let me drag and drop :/
Hi Holly :) It's live now so should be working. It works with dropdown, checkbox, and importance questions. For any of those question types, could you hover over an answer option, and click on the icon that appears on the left-hand side of the answer option. Once you click that, you should be able to drag and drop. Please let me know if that doesn't work!