Headings in recurring tasks

I have some tasks that have a fair amount of internal structure. I've used headings the way they're intended to be used, to mark off sections and subsections within the body of the task.

I'm trying to make the tasks recurrent, but the headings are getting mangled, with unexpected formatting, indentation, and spacing. I've tried to fix it up using the "Edit recurrence" option, but the editor there isn't the same as the one used to edit the task directly. There's no option for headers, only one for 'Size', and when I adjust the size in the recurrence editor, it causes no change in the actual tasks. The 'Color' options are very different as well, and changing the color in the recurrence editor again has no effect in the actual tasks.

How can I set up the recurring task so that it has the appropriate header formatting?

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Stephanie Westbrook

Hi Aaron, thanks for reaching out and I'm sorry to hear about the incorrectly copied task descriptions. There was a brief problem with recurrent tasks that was resolved earlier today and which I think might help in this case. Do you think you could try again and see if the problem persists? If it's still not working correctly I'll open a Support ticket for you so we can figure out what's going on.

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The issue is no better today. My headings are still getting shunted all over when I make a task recurring.

More generally, how are we supposed to use the description editor that appears in the 'Edit Recurrence' dialog? It looks like it's largely nonfunctional even when I'm not using headings.

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"Largely nonfunctional" indeed seems the best way to describe the recurrent tasks editor. Are these formatting controls actually supposed to do something?




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Anastasia

Aaron, thank you for bringing this to our attention! I'm opening up a Support ticket so our technical team could look into this, we'll update you via email. Thank you for your patience on this!

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Wrike Support finally gave an answer, but it's pretty disappointing: Don't use the recurring description editor.

"Since the [recurring] description editor is essentially an obsolete feature, I would not recommend to use it. [...F]or editing the description of a recurrence, you can do it by deleting the recurrence and making the updated task recurrent with the same occurrence pattern."

Headings still get mangled when I do it the recommended way, so it looks like I can't use those either.

I'd like to suggest that if you have a function that's obsolete, one that you recommend not using, perhaps you should say so on the relevant Help page, rather than claiming it can be used.

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Stephanie Westbrook

Hi Aaron, we've reported the bug you found regarding extra line breaks. Recurrent tasks is one of our earlier features and the technology used there is a little different than that available in the description field which results in some formatting discrepancies. We are always looking to improve the product and knowing how people use features/would like to use features is helpful as we plan any enhancements. 

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