Deleting users
Account owners and admins can delete users from their accounts. Once a user is deleted they won’t be able to access their account and you won’t be able to restore them. In Enterprise accounts, admins may have this right disabled.
Important
If you’re a regular user and would like to leave an account, please reach out to one of your account admins.
When you delete a user:
-
All tasks, folders, projects, and spaces created by the user, but shared with other users, are still accessible by those users.
-
Tasks, folders, projects, and spaces that only the user had access to will become inaccessible.
-
Recurrences created by the user stop (no new tasks are created in the sequence).
-
All comments, attachments, and changes made by the user will remain visible, but the user’s profile image is replaced by a generic image wherever it appears.
-
If the user was assigned to tasks, you can no longer filter by them as an assignee.
-
If the user has other Wrike accounts they'll still be able to access those accounts and none of their information in those accounts will be affected.
-
Blueprints remain accessible to the users who had access to them prior to the deletion of their author. If a Blueprint is private, it will be erased upon the deletion of its author.
We recommend reassigning all tasks before deleting a user so that no tasks or projects are forgotten.
Tip
You can select to transfer all user data from the deleted user to any other regular user in the account. This way the selected user will get access to all the items created by the deleted user.
-
Click your profile image in the sidebar.
-
Click Settings.
-
Under Account Management select Users in the left-hand menu 1.
-
Click the name or profile image of the user you want to delete.
-
Click Delete user in the panel that appears 2.
-
Check the box to transfer data from the deleted user to any other regular user in the account 3. The list of all the transferred items is given below.
-
Select a user you want to grant access to the deleted user's items 4.
-
Check the box at the bottom of the panel to have Wrike send the user an email warning them that they can no longer access their account 5.
-
Enter your password 6 and click Delete User 7 (not necessary on accounts with SAML SSO).
Note
You can delete multiple users at once using mass actions.