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Resolve Error: "Sorry, We Can’t Let You Access Wrike"

Situation

When signing up for a Wrike account, users may encounter an error message related to company screening as part of Wrike’s standard onboarding procedure to comply with the Office of Foreign Assets Control ("OFAC") of the US Department of the Treasury regulations. The error message prevents access to Wrike, stating the following:

Legal_Notice_border.png

Contact Support

If you encounter this error message during account registration, contact Wrike Support team and provide the following information:

  • Company Legal Name: Provide the registered legal name of your company

  • Company Address: Share the official/registered address of your company

  • Company URL: Provide the URL associated with your company

Our Compliance team will run a screening and Support team will communicate the results to the account owner.

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