User Deletion vs. Deactivation
TL;DR
Account owners and admins can delete users on any Wrike account, while deactivation is available on Pinnacle and Apex accounts for temporary access removal. Deactivated users can’t log in until they’re reactivated and still take up a license seat, while deleted users are removed permanently, don’t take up a seat, and can’t be restored.
Account owners and admins in any Wrike account can delete users, but on Pinnacle and Apex accounts they also have the option to deactivate users temporarily. When you deactivate a user, they'll be logged out of the workspace (on any browser/device where they're logged in) and won't be able to log in to their account again until you reactivate them. Conversely, once a user is deleted they won’t be able to access their account and you won’t be able to restore them.
The following table explains the main differences between user deletion and deactivation.
| Deletion | Deactivation |
|---|---|
| Possible on any account type | Only possible on Pinnacle accounts |
| Permanently removes a user | User can be reactivated at any time |
| Possible to transfer access to items created by a user to another user | No data transfer |
| User doesn't take up a license seat | User still takes up a license seat |
Learn more about deleting users and deactivating users.