[Community Member Spotlight] Devree Czupinski ✨
Cansu
Hi Community!
We are so excited to publish another Community Member Spotlight, this time featuring one of our newest Black Belt Community members Devree Czupinski. You might have seen Devree's contributions all around the Community helping other members with her tips and sharing best practices and feedback. This year, Devree was granted our Black Belt Community badge, congratulations Devree!
Tell us a little about your role and industry.
I'm a Manager within our Custom Reporting & Analytics (CRA) department at Press Ganey. Press Ganey is in the healthcare experience industry where our mission is to give organizations the insights, expertise, and solutions to achieve impact and improvement across all aspects of healthcare.
Why do you/your team use Wrike?
We use Wrike in various ways throughout our company, but for CRA in particular, we use it to intake requests for new reports and to keep track of all of our recurring report workload.
We use Wrike in various ways throughout our company, but for CRA in particular, we use it to intake requests for new reports and to keep track of all of our recurring report workload.
What were you doing before Wrike?
We were using SharePoint classic lists and various excel workbooks to keep track of everything. There was no good way to connect requests together per client or track what was being done by our department.
What is the top thing that makes you productive?
Having one tool where all of our work exists so I can easily see where any request is at, what requests I have, or what my direct reports are working on each week.
What's the process or setup that you're most proud of in Wrike?
I think the entire process that CRA uses is what I am most proud of. We utilize a request form that uses branching logic so the requestor doesn’t have to fill out the information we don’t need for certain requests. We then utilize projects, blueprints, and custom fields to track the attributes of our reports, approvals to confirm quality checks are completed, automations when our requests are complete, and recurring tasks to track our recurring reports. We are able to utilize nearly every feature of Wrike in some form or another in our workflow! It took me several months to get this up and running and fully tested, and we are now in year 4 of using this process!
If someone was thinking about using Wrike what would you say?
Go for it! It is a great tool with the flexibility to take on many different use cases. The best part is that you can use many of these features without using IT developer time!
What value do you get out of the Community?
I enjoy reading up on the new features released by Wrike, upvoting new product suggestions, and taking part in the various challenges/competitions! The community and help articles are always something I emphasize when someone new joins our Wrike account.
I enjoy reading up on the new features released by Wrike, upvoting new product suggestions, and taking part in the various challenges/competitions! The community and help articles are always something I emphasize when someone new joins our Wrike account.
Fun question: If you had to be a Wrike feature which would you be and why? (Ex. @mentions, Gantt Chart, search, etc).
I think I would be the automation engine/rule. A good portion of my job and what I love doing is developing/creating code to automate our reports as much as possible. I naturally think of inefficiencies and how something can be streamlined or automated! If it can make someone’s life easier (including mine), I will spend a little more time now to save time later!
Please don't hesitate to leave a comment below if you have any questions to Devree or just to say hi 🙋🏻♀️
I would definitely recommend Wrike to any new users! There is so much you can do with it and it is able to be personalized to any industry or department.
We have a similar transition currently ongoing from using SharePoint to Wrike and I love the comment about the best part. I completely agree that you don't need a IT developer time!
We were using Excel workbooks, like you mentioned above and totally agree ... there is no way to connect everything and everyone! Wrike definitely has provided us a solution and streamlined our process allowing us to take on many additional projects.
We used excel and MS project local licenses before. A big step forward is the one single source of truth - totally agree that you can not connect different sources. But we are also missing a lot of small features and gadgets MS project has.
We used excel, MS Project, PPT and Jira before Wrike. We have now stated Wrike is our source of truth (with Jira integration) and started transitioning away from PPT six months ago and leverage Wrike Analyze. A year ago, we investigated using Tableau, but in the end Wrike Analyze gave us a majority of our reporting needs.
Great to get to meet you Devree Czupinski!! I'd echo your thoughts on using blueprints, request forms and automations to simplify the whole process!! It makes everything a snap!
We used excel in different silos before and now we are starting to use Wrike for all of our work in progress documentations. The best part is the Automation. Makes my life easier!
Congratulations, Devree!
Nice to meet you, Devree Czupinski! Wrike has also drastically improved our processes. Our work has become more streamlined, there's greater visibility and my team especially loves the new AI subtask creation we've enabled in labs!
Thanks for sharing, Devree Czupinski ! I'm also all about request form branching, because it keeps the form as clean as possible, but also allows for using one main form vs. asking users to select various forms for various purposes.