Email confirmations

Hi Shelly, welcome to Wrike Community 🙂

I've raised a ticket for you, a Support agent will contact you soon to help with this👍

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

My requestors/submitters have not been receiving email confirmations after submitting any of our external forms. The email appears to be set up correctly. Is there any help I can get for this?

Hi Sarah Boyd, please open the Request form settings and make sure that you have ticked the box next to "Add name and email fields".

After filling in the form, the external requestors will be redirected to the page where they can enter the email address and name to get copies of their responses. Please note that submitters will need to make sure that they specify it correctly.

Let me know if it doesn't work as expected or if you have any additional questions 😉

Lisa K. Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Lisa K. Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover