Subtasks appear in Table View twice - this is a problem

We have many instances of subtasks appearing in Table view twice - this is confusing and inefficient.  In the below example, there are two subtasks ("Complete test cases for current milestone" and "Lock Down Test Cases") that appear under the parent task "Run test cases for current milestone" but also appear as their own tasks above that parent task. They are the same tasks, not duplicates. The reason they are appearing as their own tasks (not only as subtasks to the parent task) is because in our blueprint the subtasks are "in" the folder.  I recommend that this logic should be re-worked so we're not seeing double in the Table View. 

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Juan

Hi Anna Schild, thank you for creating this post (and for including a screenshot 💯)! I've passed your feedback on to our Product Team 👍

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Thanks @...

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This is happening to us as well.   It creates many of the subtasks as tasks in addition to keeping the subtasks.   The task is the duplicate.  You can drag the duplicates back under the real task or subtask, where it belongs, and the duplicate at the top level goes away (so there is only one even as subtasks) .  I have "fixed" the Blueprints, and the blueprints look clean in table view.  but when we use that blueprint to create a project, we get 30-40 duplicates again.   It's too much work to do this on every project and we're to the point where we can't use Table view at all.  

Would love to have a fix for this!   

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Hi Jennifer Ebaugh, thanks for reaching out! 🙂

Thanks for sharing your use case, I've asked our tech Support to look into it just incase they can recommend a solution. 

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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I ran into this same issue when creating a task from the API. I'm evaluating Wrike for a client and we're frequently going to be pushing a dozen or more subtasks at a time. So this issue has me a little worried.

At first I thought it was duplicating the task but it's actually the same one displayed both beneath the intnded superTask but also in the main view. I confirmed - I'm only submitting once and this only happens for sub-tasks.

My posted params look something like this - note the single item list of SuperTasks:

%{
"title"=> "Main House,
"customItemTypeId"=> type_id,
"superTasks"=> [wrike_parent_id]
}

Result:  - notice my House appears twice (they both have the same ID / are the same record)?

It would never have occurred to me to drag that item back into it's parent (as suggested above) and that did "fix" the problem. 

Is there any movement on this issue - very much a front-burner problem for us right now. 

Thank you!

 

[UPDATE]: I got a response from one of the support engineers - in my case I just needed to specify the Root folder for all subtasks. Viola, no more duplicate tasks. 

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Hi Chad Fennell 👋
Thank you for bringing this to our attention and providing an update! I can see this is now resolved with our Support team. If there's anything else you need, please let us know 🙂

Rohan V Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Rohan V Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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This doesn't seem to be resolved. 

If it was - what is the solution so i can roll it out to my table views 

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From reading the response from above, it appears to be only "fixed" when using an API.  for those of us using Blueprints or creating projects by hand, it is not fixed. 

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I also still face the same issue. Is there any possibility to add certain filters?

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Hi folks!
The reason for this could be that a task is tagged in the project/folder/space itself but also be a subtask of another task in the same project/folder/space. If that's the case, we suggest untagging it from the main project/folder/space. Can this work for you? 

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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I'm having this problem right now.  I want the task to show up as a subtask of another task but it shows up twice, once as a subtask and once not.  I assume this must have something to do with the URI.  I can get it to not show up as a subtask but it shows up in the main task list no matter what.

This is Powershell

        $TaskTitle = [System.Web.HttpUtility]::UrlEncode($Subtask[0]);
        $TaskAssignedTo = [System.Web.HttpUtility]::UrlEncode($Subtask[1]);
        $Supertask = [System.Web.HttpUtility]::UrlEncode("[" + $TaskID + "]");
        Invoke-WebRequest -uri $URI `
                          -Headers $Hdr `
                          -Method POST
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Hi Jon Leopold, thanks for sharing this with us. If you continue to experience this issue, please contact our Support Team so one of our experts can take a look. If you need help contacting support, let me know, and I can raise a support ticket on your behalf 👍

Rohan V Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Rohan V Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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I got it to work.  It is the root folder ID that fixes it.  I didn't know what that meant so I looked around and found the way to get it in PowerShell.

    $URIRootFolder = "https://www.wrike.com/api/v4/account";
    $Acct = Invoke-WebRequest -uri $URIRootFolder `
                      -Headers $Hdr `
                      -Method GET
    $AcctObj = $Acct.Content | ConvertFrom-Json
    $RootFolderId=$AcctObj.data.rootFolderId
 
Then the URI to create a subtask that only shows up once looks like this:
 
 
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That’s good news, Jon Leopold! Thanks for the update.

Rohan V Community Team at Wrike Wrike Product Manager Werden Sie ein Wrike-Experte mit Wrike Discover

Rohan V Wrike Team member Werden Sie ein Wrike-Experte mit Wrike Discover

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