Can an Admin Set Automatic Task Reminders for Overdue Tasks?

I would like to have a reminder sent to my team when they have missed a deadline for a task. Is that something that I can set from the admin panel? This is standard in Asana and other platforms. I just can't seem to find it. This is a pretty basic function so I hope I'm just overlooking it. 

help.wrike.com/hc/en-us/articles/210324405-Email-Notifications?flash_digest=f795e14827d8a36f9ffe89c6d61a77aec9cc4e96

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Hey Kimberly, welcome to the Community 🙂
For now Wrike does not provide such functionality. As a workaround, each user can set up a Dashboard widget "My Overdue Tasks" and refer to it regularly to stay on top of his/her work.There's also My Work tab that has a To Do section - I usually use it to check Tasks assigned to me.
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Lisa, is there any update on a feature like this? I can't seem to find anything in the forums.

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Hi Eric Fiero, have you tried using Wrike's Automation Engine for that? It's possible to create a reminder for overdue tasks 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Lisa, automations are not currently enabled on my account so I would need to work with our account owner on that. Just wondered if there was something simpler.

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Got you, thanks for clarifying Eric Fiero! I'd definitely suggest taking a closer look at the automation as it's easy to use but opens many possibilities. Please let me know if you have any questions about it 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Lisa, using automation, I can only seem to create a comment the moment a task becomes overdue. I'd like to be able to generate a comment (or an emailed reminder) 7 days after it's due, 14 days, 1 month, 3 month, 6 month or something.

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Hi Teddy, thank you for your reply. I have passed your feedback to our Product Feedback Team 👍 As a workaround, you could use an automation rule based on status:



I hope this alternative can work for you 🙂

Please, let us know if you have any additional questions.

Juan Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

Juan Wrike Team member Узнайте о самых популярных функциях Wrike и советах по его использованию

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Thanks, Juan. Already using this technique. It's the "overdue" alerts I think we're all looking for.

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Juan

My solution doesn't seem to be working. I've set up an automation rule to fire for any task with an active status that is within one week of its due date (see above) and then simply comments a reminder, @-tagging assignees.

It works a little too well? It fires at the 7-day mark, but then it refires every time someone changes the status. So it hits one week out and leaves the comment. Then the assignee moves it from "not started" to "in progress" and the automation fires again, commenting a second time. And a third. And fourth as the task moves through the system.

Any advice?

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Hi Teddy, thank you for the additional details. Would it help if instead of firing the @mentions when the task is in any status of the active group you'd adjust this and select only one specific status? 

 

Looking forward to your reply!

Juan Community Team at Wrike Wrike Product Manager Узнайте о самых популярных функциях Wrike и советах по его использованию

Juan Wrike Team member Узнайте о самых популярных функциях Wrike и советах по его использованию

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