Multiple Request Form Confirmation Emails

Hello,

Within my organization, there are multiple teams using the same Wrike account (Wrike for Marketers.) Each of these teams uses request forms, but there is a limitation in Wrike that only allows for one custom email response.

It would be awesome if each team could have its own automated email response tailored to their own workflow and request form.

Apologies if there is another post similar to this one. I searched first but didn't find anything.

Thanks!

Upvote 68
37 comentários
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We need this feature! Some of our external request forms are used by clients who need specific verbiage in the auto reply. Sending out a reply mentioning another client's process doesn't look so good on us ... please consider getting this into production!

Thanks!

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Hey guys, thanks a lot for suggesting! I checked with the team, and for now they don't have it on the short-term roadmap. They might be able to add it in the next couple of quarters - I'll let you know once I have any updates from the team! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

2
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Tom Madsen ...this is related to the request you brought up in November on another feature that was already released 😃

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Cameron Korb Edward Plodinec Scott Henderson Also related to a request you made! Please help us upvote and spread the word. 😊

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Yes! This is needed in a big way! Please let's get this upvoted!

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Hugh

Hey everyone, thank you for sharing your interest in this suggestion! No updates here at the moment - if there is any new information here, I'll be sure to let you know.

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Please get this happening Wrike!

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Hugh

Hey Melissa McGroder,

Thank you for sharing your interest!  I'll keep you posted on any new information in relation to this suggestion.

mdr

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Agreed!  Something we definitely would use as well.  We have so many different types of request forms it would be helpful to be able to change the auto-response for each type of request form. 

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 I agree, this feature would be key to our expanding the use of Wrike across our organization.

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Hey Rebeca Borrero and Meghan, thanks for sharing your interest in this, we've passed it on to the team!

If you need anything else let me know 👍

Elaine Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Elaine Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Seconding this request! Would be super helpful.

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We would like to see this implemented sooner then later as well, We have several request forms in our business processes having one response email is very generic. 

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This would be very helpful. Letting our clients know who they should contact to hear more about their request would be very helpful. 

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Hi robert geiss, Linda Catalano, Jennifer Piper, thank you for your support! Please make sure to upvote (= "like") the post above if you haven't yet, that's how our team understands the popularity of different requests here 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

1
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This is definitely something our team would benefit from as well.

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Hi Kathryn Price, thanks for adding your support here, please upvote the post above if you haven't yet 👍🏼

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Yes, please! 🙋  Our Marketing Solutions team has a variety of request forms, all for very different use cases, which would ideally each provide a customized bounce-back message to our non-Wrike customers on who they can contact for further questions.  This way our Digital Communications Request can have a different message from our Multimedia Video Request versus the Spanish Translation Request, etc etc.

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Cansu any update on whether this is on the roadmap for development?

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Hello Meredith SeldenMelissa McGroder, thank you for sharing your use cases and support here.
 
Unfortunately, this suggestion is not in the short-term plans of the Product team but we'll keep passing on your ideas and the vote count.
 
I'll let you know as soon as I have any news 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

Cansu Wrike Team member Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

1
Spot On Innovative Approach Stellar Advice

Would love to have a feature where each form gets a unique email response. this would be very handy for special instructions or information related to the specific form

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Thank you for supporting the idea of multiple confirmation emails for requests, Jeff Hartlieb! As Cansu mentioned above, this isn't currently on the team's short-term roadmap, but we'll continue to share your interest with the Product Team and we'll let you know as soon as we have an update here 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

1
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We would also love to have this feature where each form gets a unique email response. As of now we only have two different teams using Wrike, however we may have more in the future. As of now we have to use a "general" term in the FROM Field.

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Hi Ann Handy, welcome to the Community 👋
Thanks a lot for supporting this idea! I'm passing your feedback to our Product team 👍 Please make sure to upvote the original post above if you haven't yet - the number of votes helps the team understand how popular the suggestion is. Here's more detail on that, but please let me know if you have any questions! 
If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

2
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Added my upvote to this request. We currently have a need for different email templates for multiple request forms.

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I like to get this happen, It will be more easy to handle thru multiple regions 

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Just chiming in again that I really hope this can happen soon! We are going to be reworking part of our incoming reviews processes and could really use to have multiple email responses to avoid confusion. We either have to be very generic with our response email or cover multiple scenarios in the one response email.

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I would request that the response email have the ability to be customized for each submission form. So that if you are making a custom form for an outside vendor for a particular project, the acknowledgment email can be customized to include project particulars, etc. One thing I need is to customize from time to time, say during a Holiday period that the response email say, there may be delays in response during the holiday for instance.

Thanks

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Thanks a lot for your continued support here, everyone! We'll let you know when we have an update from the Product team 👍

Please don't forget to upvote the original post above.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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