[Status: Not planned] Hide comments in project shared with collaborators

Hello,

One feature that is sadly missing for our team is the possibility to have internal communication Inside project shared with our client (collaborator license). Indeed, it's not possible to hide comments or have unshared tasks  in projects that are shared with clients.

If you have any suggestion to bypass this, it would be appreciated :)

 

72
39 comentários
Spot On Innovative Approach Stellar Advice
Avatar

Hi, I too want to be able to hide comments from collaborators without having to create subfolders or create another separate workflow.  Is there now an option to mark the message as private so only internal users can see and collaborators can't?

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Having the ability to use internal comments is key for creating one threat with all communication centralized. Creating separate tickets is a work around, but not the way to go. Even having the ability for a secondary comment field which is aimed internally would be already good, as long as it shows up appropriately in the issue.

So for us it is crucial having such a function in place, where we do see this available in other tools.

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hey everyone, thank you for all of your input here. It's been passed on to the Product team.

I don't have an update for you at the moment, but as soon as I do, I'll let you know.

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

We really could do with seeing this added to the product soon - it's a big shortfall and is preventing us from using Wrike with our clients as collaborators - which we really want to do!

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hi Jon Moakes,

Thank you for sharing this feedback! I've passed this on to the Product team. No update here at the moment; I'll be sure to keep you posted on any new information about this suggestion. If you need anything else, feel free to reach out at any time.

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Wow, I had forgot all about this request. Disappointing to see it's still in the 'not planned' state especially considering how much time my project teams put into preparing status updates for customers. 

Literally hours of wasted effort every week across our entire project set because we want to keep internal communications separate. 

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Sorry for the late reply here, Michael Cassils! I'm sorry to hear you're disappointed. I've checked this with the team again, and they do have plans for customizing user permissions in Wrike that might help with the Collaborators' permissions and access. THere's no ETA for this currently, so I'll let you know once I have an update from the team. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Please add me to the up vote list.  An "internal note" (as it's called in Zendesk) is something that needs to be in Wrike ASAP at the task level (i.e. the internal note is tied to the specific task)!  Please... this thread has been open for 3.5 years!!

0
Ações de comentário Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Thank you for your feedback Tod Bassler! I'm checking with the team now to see if there's an update, and I'll let you know here if there is one. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Ações de comentário Permalink

Folllowing List for Post: [Status: Not planned] Hide comments in project shared with collaborators
[this list is visible for admins and agents only]

Alto
Didn’t find what you were looking for? Write new post